Ratings & Reviews

Overall Rating

(34 reviews)
73.5% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Kenneth B. - |Recommended: YesApt 72 — Great
response from property -Thanks for your time, Kenneth. We are happy to hear that you enjoy our community. We are looking forward to the rest for your stay with us, the Pinebrook Apartments Management Team.
submitted by Madeleine J. - |Recommended: YesPinebrook — It’s a good deal for the price you pay
response from property -Madeleine, thank you so much for the review! We are so glad that we have been able to provide a cost-effective place for you to live. We work so hard to make sure that we provide the best possible affordable options for all future and current residents. Warm wishes, Pinebrook Apartments Management Team
submitted by Katlyn S. - |Recommended: YesGreat Place — Good for the price
submitted by Nathan I. - |Recommended: YesGood Overall, But Could Really Use More Parking At The 1 Bed, 1 Bath Apartments Side — From what I've seen, this place is above average. More parking needs to be made available in the 1 bed, 1 bath apartment section. If you live in this section, you better be back at your apartment before 8 00pm each night or be prepared to park a couple buildings away from your apartment. It's annoying, and my only real complaint about this place. Trash is sometimes lying about, but that is to be expected living in the city. I haven't had any problems with the maintenance staff. They do their job well, though it may take some time to get to you. The building as a whole is acceptable, but could use better insulation to save themselves and their tenants money on electricity for heating cooling. I really do like the layout ad design of mine, and the renovations made are appreciated. The staff is always ready to help and is friendly. Overall, I would recommend these apartments.
submitted by Tammy S. - |Recommended: YesParking And Cleaning — It's nice but on the weekend its hard to find a place to park. And people don't clean up after their dogs people have been letting dogs poop in front of vechiles and not taking them where they should
response from property -Thanks for your time, Tammy. We do appreciate your feedback on our parking situation and our resident's pet waste. It would be nice to hear from you on what we can do to improve your living with us. Looking forward to hearing from you, the Pinebrook Apartments management Team.
submitted by Fanta K. - |Recommended: NoMaintenance Issues — Too many maintenance issues that should've been fixed before I moved in.
response from property -Thank you for reaching out. We sincerely apologize for the issues you have had with maintenance. We are always looking for ways to improve the quality of living for our residents. We encourage you to stop by the office or contact us so that we can discuss any unresolved issues you may have. -The Pinebrook Apartments Management Team.
submitted by Alexus R. - |Recommended: YesNice Place — There could be some minor improvements but overall a great place to live and affordable.
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. If you have any other feedback, please contact us. Thanks again! -Pinebrook Apartments
submitted by Ian W. - |Recommended: NoA Lot Of Small, Nagging Problems. — The staff is very nice and professional and the service is very good for the rent. Still, there are numerous nagging problems that stem from cutting corners in building and require constant maintenance. The maintenance staff are quick and courteous, but it would save them a lot of time and trouble if the original workmanship hadn't been so shoddy.
response from property -Thank you for taking the time to post your review Ian Winters! We appreciate that you are pleased with the staff and maintenance here. We would really like to discuss your concerns with the quality of your apartment's features. Please contact us at pinebrookleasing@mresmgmt.com. Thank you, The Pinebrook Apartments Team!
submitted by Kim C. - |Recommended: YesGreat Staff, Great Pool — Pretty peaceful, no noise, very nice pool, friendly and helpful staff.
response from property -On behalf of our entire team, thank you Kim. We love hearing about our awesome staff, and they work extremely hard to provide a great experience for our current and future residents. -The Pinebrook Apartments Management Team.
submitted by Zachary S. - |Recommended: NoLuxury Gets Thrown Around To Easily Here — .
response from property -Thank you for rating us Zachary. We are so sorry that you did not have a good experience in our community. We strive to make sure every resident feels at home. If you'd like to share feed back, please give our office a call. - Pinebrook Apartments Management
submitted by Greg K. - |Recommended: YesReasonably Priced ...Great Location — spacious Units... friendly staff... excellent maintenance team, units are a little dated and need to be re insulated.
response from property -We appreciate and welcome your feedback. We're glad that you are enjoying your home! Here, at Pinebrook Leasing Center, our goal is to provide a great experience for our residents, both future and present. Please let us know how we can continuously improve by contacting us at pinebrookleasing@mresmgmt.com. Thank you!
submitted by Cesar H. - |Recommended: YesGood — I don’t know. It’s still too early for me to decide
response from property -Cesar thank you so much for rating us. -The Pinebrook Management Team.
submitted by Thomas S. - |Recommended: YesGreat Place To Live — Great place to live . Quiet neighborhood and friendly staff. Maintenance has always responded very quickly to fix any issues I’ve had.
response from property -Thomas, Thank you so much for your review. We are so glad that you enjoy our quiet neighborhood and that our maintenance team has been able to respond to your requests in a timely manner. We work so hard to make sure our quiet hours are enforced for our residents to enjoy. Warm wishes, Pinebrook Management Team
submitted by Bobbi G. - |Recommended: NoI Am Not Usually One To Complain But I Am Disappointed. — The grounds are beautiful except for the trash that is on the grounds because of the overfilled dumpster with furniture overflowing from around .The club house in beautiful whenever restrictions will let us use them. The laundry facility is nice but half the machines actually work and let you use a card. These were all things I expected to an extent. The biggest problem I have had is my personal apartment. Where to begin I have not complained of these things just once but also did a move in repair damage report after I had to sign a lease and not see the apartment . I have had pests mouse cockroaches since I have moved in. The first day I spent over 100 on chemicals to kill the pests. I called and waited days for someone to come spray. I have been here a few weeks and still see them. The patch work of the ceiling over the bathtubs is horrible to the point I have had 2 work orders opened to stop the plaster from falling into one of the bathtubs. Multiple outlets are loose or do not work. The fixtures towel bars, toilet roll holders, door knobs, ect are not properly put on so I have had to put more time and effort into fixing securing them to not fall off or apart. The porch I have has flooded into my apartment living room twice because the caulking on the outside of the door has been neglected. After maintenance came by, seen my carpet wasn't wet, gave me a plan of action, closed my work order, did not complete anything... I went ahead and did it myself. There is multiple ceiling stains. The windows do not fit properly so they let the elements in. My bushes by my walk area are so overgrown that there is just enough room for my legs to go through 5 . There is big gaps around my front door that I fixed with weathering foam. The drains were stopped up with a lot of the previous tenants hair that I had to unclog. There is a noticeable short in my ceiling fan that causes the lights to dim. The master bath the light has an unfortunate habit of working when it wants. I can hear the ceiling squeak whenever my upstairs neighbor is come and now that I have a nextdoor neighbor I can hear all of their conversations in the bedroom. The switch for my garbage disposal has been rewired to be a plug in instead of fixing the actual electrical problem. The paint job was horrible with tan paint on everything cabinets, ceiling, fixtures, tile, windows, doors etc. . I am here for one year but at this point I will not be renewing my lease and I told my boyfriend who has inquired into here the same time I did to not rent from here. It would take some dedicated time from the maintenance staff to fix my apartment and compensation from the management staff before this opinion to change.
response from property -Hello, Bobbi. Thank you for taking the time to leave your feedback. We care about our residents and hope to meet each and everyone's needs. Please contact our main office so we can try to assist you further. Warmest Regards, The Pinebrook Apartments Management Team
submitted by Tonia M. - |Recommended: YesGreat Place To Live — Rent is very reasonable. Only bad thing is I live on the bottom and I can hear every step my neighbor makes. Other than that, it’s quiet.
response from property -Thank you for leaving us a review Tonia! We are glad you are enjoying our community. We pride ourselves on our competitive rent prices, so we are happy to hear you are loving it as well. If your concern about noise becomes outstanding please let us know and we would love to help you. If you have any other feedback, please contact us. Thanks again! -Pinebrook Apartments Management Team.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Pinebrook Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Pinebrook Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose